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Shipping Guide

Notes:

1.USA,Canada,UK,Italy and Australia fast shipping 7-13 days to arrive,15-25 days for standard shipping.

2.After the order has been paid, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped.

3.In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

4.If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.

5.gogoalshop will ensure that each customer receives the package. If the package is delayed, lost or detained, you can contact customer service to resend it.

FAQs

When Will l Receive My Order?

Your Estimated Delivery Date will be given during checkout and is based on the products selected, shipping address, and shipping method.
Based on the experience of many of our customers, delivery to most physical addresses occurs within 5 to 25 business days. Business days are Monday to fiday.

Do You Charge Tax?

We do not charge tax. However,local customs may impose taxes upon ariva. The carier wil usually pay these fes on your behalf and colect them from you atthe time ofdelivery.
For EU counties, customs typically charge 20% or more in tax. We wil cover this tax and only charge you 8% of the order payment when you check out

How Can I Track My Shipment?

You can view the status of your shipment by vising our Track Order page or by using the communication recived via ema.Please note, itmay take up to a week for a carie!
to scan your order into the tracking system.

Can l change My Shipping Information?

You can change your shipping information at any time before it enters the shipping process.Please contact our customer service as soon as possible if you would like to change your shipping information.We cannot change your shipping information in any way after it has entered our shipping process.To ensure timely delivery of your parcel, please provide accurate shipping address and contact information when placing your order

What lf l Never Received My Order?

If your order does not arive as expected, it may have been lost in transit. You can contact our customer service to have the package resent for you.But before contacting our customer service,please inquire with your famly or neighbors ifthey have received the package on your behalf,or check with the local carier if thepackage has been delivered.

Can I Return Or Exchange An ltem?

If you are not 100% satisfied with your purchase,you may retumn youritem to us within 30 days of receiving the parcel to receive a ful refund or exchange for a new itemNo matter the reason for your dissatisfaction.
Please feel free to contact us first and ship the item to the correct address in marketable condition.(We only accept returned jerseys without customized badges, names, or numbers)

Can I Ship My ltem As A Gift?

Yes! You can note in the remarks when placing your order thatit is a gift,and we also offer prining senices for bithday cards (click on the bithday card on the product pagel
At this time, we do not offer gift wrapping.

How To Contact Our Customer Service?

Please contact us through online chat during business hours, and please reach out to our ustomer service via emallor WhatsApp duing non-business hours to receive a faster
reply.
Our working hours are 20:00-5:00 (Eastern Time) every day
Email: 1819223694@qq.com